1. Information Collection
We collect information in two ways:
a. a. Information you provide: We collect personal information you provide when you register on our website, place an order, subscribe to a newsletter, or contact us. This information may include your name, email address, phone number, and payment details.
b. b. Information from your use of our services: We collect non-personal data related to your use of our website, such as cookies, log files, and device information. This helps us understand your preferences and improve your experience.
2. Use of Information
We use the information we collect to:
a. Provide and improve our services
b. Process orders and transactions
c. Send updates, newsletters, and marketing materials
d. Respond to inquiries and requests
e. Protect our rights and comply with legal obligations
3. Data Sharing
Hyteno will never sell or rent your personal information. We may share your data with third-party service providers to perform tasks on our behalf, such as payment processing, email delivery, or website hosting. These providers are contractually obligated to use your information only for the services we request.
4. Data Security
We take appropriate security measures to protect your information, including using encryption and limiting access to authorized personnel. However, no method of data transmission or storage is 100% secure, so we cannot guarantee absolute security.
5. International Data Transfers
By using our services, you acknowledge that your information may be transferred to and processed in countries outside of your country of residence, which may have different data protection laws.
6. Data Retention
We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.
7. Your Rights and Choices
You have the right to access, correct, or delete your personal information. You can also unsubscribe from our newsletters and marketing emails at any time.
9. Contact Us